GAAHLERI SHIPPING POLICY（U.S.A）

*Click for GAAHLERI GLOBAL SHIPPING POLICY (EXCLUDING U.S.A)

SECTION 1: SHIPPING RATES

To enhance your shopping experience, we offer free standard shipping for qualifying airbrush orders. For airbrush orders under $99, shipping costs will be calculated based on your specific location. (Please note for larger items or liquid products, such as air compressors, spray booths, and paints, please refer to the checkout page for exact pricing.)

For airbrush orders within the continental United States (excluding Alaska, Hawaii, Puerto Rico, and military bases), standard shipping for orders under $99 will incur a $9 fee, while orders over $99 qualify for free shipping. If you choose expedited shipping, orders under $99 will have a shipping fee of $20, orders between $99 and $199 will incur a $10 fee, and orders over $199 will be shipped for free.

For remote U.S. areas, including Alaska, Hawaii, and military bases, standard shipping costs are the same as in the continental United States: a $9 fee for orders under $99 and free shipping for orders over $99. For expedited shipping to these regions, orders under $99 will incur a $30 fee, orders between $99 and $199 will incur a $20 fee, and orders over $199 qualify for free shipping.

For Puerto Rico, standard shipping costs $20 for orders under $99, $10 for orders between $99 and $199, and free shipping is available for orders over $199.

If you require expedited shipping for faster delivery, the associated costs will be determined by your specific address and the weight of your order. Please note that expedited shipping may not be available for all addresses.

SECTION 2: PROCESSING AND HANDLING TIME

We typically process and ship orders within 1-2 business days, excluding weekends and holidays. Please be aware that delays may occur during peak periods.

SECTION 3: SHIPPING TIME

Standard shipping usually takes approximately 7 business days to arrive for locations within the continental United States (excluding Alaska, Hawaii, Puerto Rico, military bases, etc.), and about 14 days for the mentioned excluded regions. However, the exact delivery time depends on your address and order weight.

If you opt for expedited shipping, delivery within the continental United States (excluding specified regions) typically takes approximately 4 business days, and around 10 days for the excluded regions. Keep in mind that delivery times may extend during peak periods or due to adverse weather conditions.

SECTION 4: TRACKING YOUR ORDER

We will provide an order tracking number via email so you can stay updated on your order status and expected delivery time. You can also track your order status on the "My Orders" page of the Gaahleri website.

SECTION 5: CUSTOMS AND TAXES

Please note that your order may incur additional fees due to customs and taxes in the destination country/region. These fees will be paid by the recipient and will be vary based on the regulations and tax rates of the destination country.

SECTION 6: ADDRESS CHANGES

If you need to change your shipping address, please contact us as soon as possible before the order has shipped. Once the order is shipped, address may not be possible to change. If the package cannot be delivered due to an incorrect address provided, we will not be able to provide refunds or re-shipping services.

SECTION 7: LOST OR DAMAGED PARCEL

If your Parcel is lost or damaged during shipping, please contact us and provide your order number and relevant information. We will work to resolve the issue as soon as possible -- either arrange for re-shipping or provide a refund. Please note that we will not be able to provide refunds or re-shipping services for packages lost or damaged due to recipient reasons.

Please refer to our RETURN POLICY link for more details.

If you have any questions about our shipping policy, please feel free to contact Gaahleri Customer Service (support@gaahleri.com).